Payment Information

I'm new to Caratech, how do I order?

At Caratech we go to great lengths to ensure all our product information and catalogue is up-to-date all year round.

Use the Search or the menus to navigate to the part you need. Once you have found a part, select the item.

Once you have finished shopping simply go to the checkout, choose the method of shipping you would like and continue to payment. If you are happy with the order, confirm the payment and the item(s) will be dispatched to you.

Is it safe to order online?

Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer.

Our Site uses Geotrust (Digicert) a trusted body for online security. This is shown via the GeoTrust badge we show on every page.

What debit/credit cards to you accept?

We currently accept the following credit cards on – Mastercard, VISA, Visa Debit and American Express.

Do you accept PayPal?

Yes, we accept PayPal for all orders on Please select the PayPal button on the cart or alternatively at checkout select the PayPal option.

Now accepting PayPal

PayPal Acceptance Mark

What currencies can I use?

Our site will always show the native currency the country your visiting the website from. If the incorrect currency is shown, please select the correct currency using the menu at the top of the website.

At checkout will always process your payment in GBP.

Your bank may charge a fee for international transactions. Alternatively please use PayPal or Amazon Pay to complete your purchase.

Can I order by Telephone?

We no longer accept orders via telephone.

Our website is available 24/7 and secure. All products and offers will always be shown on

We are unable to accept orders via email too.

When will I be charged?

All orders are charged immediately the order is placed and confirmed. If you require any assistance after placing your order please get in touch with us to update/cancel your order.

Do your prices include VAT?

All our items online include VAT. Our checkout will show a breakdown of this.

Where has Amazon pay gone?

We are currently looking at adding this back into our website. Please use an alternate payment method in the meantime.

Can I pay using Apple Pay?

Yes you can pay for any orders via Apple Pay. Visit the Cart/Checkout to complete this. All Apple Pay payments are the same and considered as a normal credit/debit card payment.