Thetford Cassette Toilet SC1234 Lip Seal – 16175

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. The 30 days starts the day you have place an order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We are unable to refund or provide an exchange where the item is not reusable, this includes any defects or damages the item where the item has been attempted to fit into any vehicle.

If you find out you have the incorrect part please don’t attempt to fit the part and contact us ASAP in order for us to send the correct part.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Any health and personal care items

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@caratech.co.uk

We’re happy to return and exchange any faulty or damaged goods that don’t meet your requirements. Again, to be eligible for a return, your order must be must be of a minimum of 30 days since your order and your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail your product to Unit 8 Saxilby Enterprise Park, Skellingthorpe Road, Saxilby, Lincoln, LINCOLNSHIRE, LN1 2LR, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.